Terms of Service

These proposed terms apply to The Little Ask, provided by Nettbureau AS (organisation number 997 104 854), Kjølberggata 31, 0653 Oslo, Norway ("we", "us"), to the organisation you represent ("you").

1. The service

The Little Ask lets you create short feedback surveys, show them on websites you operate using our script, and review the answers in a dashboard.

2. Closed beta

The service is in closed beta, by invitation only, and currently offered without charge. There is no public registration, subscription or billing. It is currently used internally on Nettbureau's own websites. Features may change or be removed.

3. Accounts

• You must be invited and authorised to act for your organisation.
• Keep sign-in details secure and tell us promptly about unauthorised use.
• Workspace owners decide who is invited and which role (owner, editor, viewer) each person has.

4. Acceptable use

You must not use the service to:

• ask for special-category or sensitive data (health, ID numbers, payment details) or collect personal data without a lawful basis;
• display unlawful, misleading, harassing or harmful content;
• install the script on websites you don't operate or aren't authorised to change;
• interfere with, overload, probe or reverse-engineer the service, or bypass its limits or security.

5. Your surveys and visitors

You are the data controller for survey answers. You are responsible for your questions, for informing visitors (for example in your own privacy notice), and for obtaining any consent required — including for the browser storage our script uses. The script can be set to wait for consent.

6. Your data

You own your content and the answers collected for you. We process survey data only on your instructions, as set out in the Data Processing Agreement, which forms part of these terms once finalised. How we handle account information is described in the Privacy Policy. You can export responses as CSV, and workspace owners can delete responses manually. Responses are deleted automatically after the workspace's retention period (12 months by default, which owners can shorten).

7. Our intellectual property

We own the service, including its software, design and branding. You may use it during your access period for your internal business purposes. Feedback you give us may be used without obligation.

8. Availability and beta limitations

During the beta the service is provided "as is", without guaranteed uptime, support response times or permanent data retention. Keep your own export of anything important.

9. Suspension and termination

You can stop using the service at any time. We may suspend or end access if these terms are breached, to protect the service or others, or when the beta ends, with reasonable notice where practical. Afterwards we delete or return your data within [period — administrator to confirm].

10. Liability

To the extent permitted by Norwegian law, neither party is liable for indirect or consequential losses, such as lost profit or loss of data. Our total liability is limited to [liability cap — for legal review — administrator to confirm]. These limits do not apply to gross negligence, wilful misconduct, or liability that cannot be limited by law.

11. Changes

We may update these terms. We will change the date above and notify workspace owners of significant changes before they take effect.

12. Governing law and contact

Proposed: these terms are governed by Norwegian law, with Oslo District Court (Oslo tingrett) as agreed venue. Questions: [privacy@thelittleask.com — not receiving email yet; until then write to Nettbureau AS, Kjølberggata 31, 0653 Oslo, Norway — administrator to confirm], or by post to Nettbureau AS, Kjølberggata 31, 0653 Oslo, Norway.